Technical Support Engineer

The Technical Services Engineer will play a critical role delivering pre and post sales support to current and prospective customers including producing material take offs, quotes and technical submittals to support the specification and use of the company’s products on their project requirements.

Aalberts is built on entrepreneurship. We believe the more space people are given, the greater their chance of finding brilliant solutions for our customers. That is why we encourage everyone to take ownership, think independently yet work as one team. You are in charge today of what happens tomorrow. For yourself, for the company, and for our planet.

Role and Responsibilities

• Responsible for the delivery of technical expertise and can be seen as a technical expert and, first point of contact in their given field.
• Form effective working relationships with specifiers, installers and wholesalers in support of the Aalberts IPS UK sales team in providing technical support.
• Work closely with the Aalbert IPS UK sales teams to provide and develop technical customer engagement in support of securing projects.
• Responsible for the development of technical quotations, submittals, specification clauses for focus specification projects.
• Support function in developing and maintaining technical systems to aid specification and revenue achievement.
• Liaise with other Aalberts ISP UK departments where required to effectively respond to customer / sales team / customer services requirements

• Experience or a strong understanding UK Plumbing and HVAC systems and the associated components.
• A background in technical services or technical support within the plumbing and heating or mechanical engineering industry.
• Experience with Autodesk Revit MEP, AutoCAD-MEP, Bluebeam and Microsoft Office desired.
• Ability to manage multiple customer and colleague queries with conflicting priorities.  
• Demonstrate excellent communication, presentation skills, and have adequate IT skills to meet the expectations of the role.

• globally renowned company, dedicated to technological innovation and excellence
• diverse teams of passionate individuals, committed to making a difference
• professional growth and development opportunities
• think independently yet work as one team
• be in charge today of what happens tomorrow

We are a company over 13,000 passionate people spread across 50 countries, working as one to engineer mission-critical technologies, making impact in everyday life.

From eco-friendly buildings to high-tech manufacturing, from miniscule microchips to the largest seagoing vessels, from next gen vehicles to lightweight airplanes. Since 1975, we have been at the forefront of where technological innovation truly matters and progress is really made for a clean, smart and responsible future. 

Ready to change the future, your way? 

Our procedure involves application submission, screening, assessments, selection and offer/onboarding. The process typically takes no more than 8 weeks to complete.

Aalberts and its subsidiaries are an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin or ancestry, age, disability or veteran status, or other protected status. 

Please note that acquisition regarding this vacancy is not appreciated. Profiles sent by third-party recruiters will be treated as direct applications from the candidate.