Commercial Services Assistant

You will be responsible for the completion of Commercial administration activities. You will work between the Customer, our Commercial Salesforce, and Finance with regards to Customer Accounts, terms, price lists and Customer Rebates & Contract support administration.
  •     Receiving and processing contract support claims using the Customer Relationship Management (CRM) System e.g.      raising payments etc.
  •     Calculate Customer Rebates (Monthly/Quarterly/Annual)
  •     Liaising with Sales Force and customers regarding validation claims for Key accounts.
  •     Monitoring contract agreement terms and maintaining the CRM system information. on contract information e.g. new completed contract support.        agreements disputes and progress reports
  •     Producing monthly reports and statistics from the CRM System 
  •     Providing contract feedback information to Customers and Salesforce.
  •     Maintaining online filing system.
  •     Any other duties commensurate with the grade and nature of this position.
  •     Offers support to the department to help with New Accounts, Terms and Net List changes.
  •     Understands and follows Company safety, health & environmental and any other Company policies and procedures.


  •     Experience of commercial finance, customer rebates, customer priving and margin reporting
  •     Communicate effectively with Suppliers, Customers and Colleagues.
  •     Have a professional telephone manner.
  •     Disciplined approach to managing and organising workload.















Core Competencies


    Planning and organising.

    Accuracy and Detail

    Delivering results and meeting Customer expectations

    Ability to meet deadlines.

    Adapting and responding to change

application procedure

get in contact

would you like more information? please contact us.

Ruth Carter


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